{"id":7552,"date":"2026-07-12T17:42:17","date_gmt":"2026-07-12T17:42:17","guid":{"rendered":"https:\/\/gm-techlinkspanish.com\/?p=7552"},"modified":"2026-08-12T17:51:21","modified_gmt":"2026-08-12T17:51:21","slug":"problema-de-vista-de-mi-lista-de-casos-abiertos-en-cx-connect","status":"publish","type":"post","link":"https:\/\/gm-techlinkspanish.com\/?p=7552","title":{"rendered":"Problema de vista de Mi lista de casos abiertos en CX Connect"},"content":{"rendered":"<p>La \u00faltima versi\u00f3n de CX Connect (julio de 2026) incluye una serie de mejoras y actualizaciones.<\/p>\n<p>Sin embargo, es posible que algunos usuarios de CX Connect experimenten un problema despu\u00e9s de instalar la actualizaci\u00f3n, por el que no puedan localizar sus casos abiertos a trav\u00e9s de la vista de lista <strong>Mis casos abiertos<\/strong> en CX Connect. El departamento de TI est\u00e1 al tanto de esta situaci\u00f3n y est\u00e1 investigando el asunto.<\/p>\n<p>Para localizar sus casos abiertos, seleccione la vista de lista <strong>Dealer Cases<\/strong> (Casos del concesionario) y ord\u00e9nela por <strong>Nombre de Contacto<\/strong>: (Fig. 1). Entonces podr\u00e1 ver los casos abiertos.<\/p>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-7553\" src=\"https:\/\/gm-techlinkspanish.com\/wp-content\/uploads\/2026\/08\/image-1024x602.png\" alt=\"\" width=\"740\" height=\"435\" srcset=\"https:\/\/gm-techlinkspanish.com\/wp-content\/uploads\/2026\/08\/image-1024x602.png 1024w, https:\/\/gm-techlinkspanish.com\/wp-content\/uploads\/2026\/08\/image-300x176.png 300w, https:\/\/gm-techlinkspanish.com\/wp-content\/uploads\/2026\/08\/image-768x451.png 768w, https:\/\/gm-techlinkspanish.com\/wp-content\/uploads\/2026\/08\/image-780x459.png 780w, https:\/\/gm-techlinkspanish.com\/wp-content\/uploads\/2026\/08\/image-1160x682.png 1160w, https:\/\/gm-techlinkspanish.com\/wp-content\/uploads\/2026\/08\/image.png 1281w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Fig. 1<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Pedimos disculpas por cualquier inconveniente que esto pueda ocasionar. Se est\u00e1 desarrollando una actualizaci\u00f3n para solucionar este problema.<\/p>\n<p>&nbsp;<\/p>\n<p><em>&#8211; Gracias a John Sauer<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La \u00faltima versi\u00f3n de CX Connect (julio de 2026) incluye una serie de mejoras y actualizaciones. Sin embargo, es posible que algunos usuarios de CX Connect experimenten un problema despu\u00e9s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[94],"tags":[],"class_list":["post-7552","post","type-post","status-publish","format-standard","hentry","category-2026-july"],"_links":{"self":[{"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=\/wp\/v2\/posts\/7552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7552"}],"version-history":[{"count":1,"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=\/wp\/v2\/posts\/7552\/revisions"}],"predecessor-version":[{"id":7554,"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=\/wp\/v2\/posts\/7552\/revisions\/7554"}],"wp:attachment":[{"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlinkspanish.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}